HIEN

Official Brand Website Japan

Hien is the official online store operated by Dowa International Co., Ltd., based in Adachi-ku, Tokyo. The shop carries three professional scissor brands from the same stable: DOWA, Hien and TSUBAME.The catalogueThree brands sit in the store’s catalogue, each with its own page on ScissorPedia: DOWA: DOWA collection at Hien...

Hien is the official online store operated by Dowa International Co., Ltd., based in Adachi-ku, Tokyo. The shop carries three professional scissor brands from the same stable: DOWA, Hien and TSUBAME.

The catalogue

Three brands sit in the store’s catalogue, each with its own page on ScissorPedia:

Policies and buying

Hien publishes its store policies on its own site:

Professional scissors often come with specific return conditions, so read the guarantee page before ordering.

Contact

For order or product questions, email info@dowa-international.jp or call 03-5647-8995.

Brands Available (3)

Policies and Information

Buying Experience

Shipping

View shipping policy and rates for delivery options and timeframes.

Returns & Exchanges

Review the returns and exchange policy before purchasing.

Warranty

Check warranty coverage for the brands they carry.

Customer Support

Reach them at 03-5647-8995 or info@dowa-international.jp.

Quick clarifications

Frequently Asked Questions

4 answers you can open one at a time
What is Hien?

Hien is the official online store operated by Dowa International Co., Ltd. in Adachi-ku, Tokyo, carrying the Hien, Dowa and Tsubame scissor brands.

Which brands does Hien carry?

The store carries Dowa, Hien and Tsubame. Each of the three brands has its own page on ScissorPedia.

How do delivery, returns and warranty work at Hien?

The store publishes a delivery guide and a guarantee page covering returns and warranty on its website, both linked from this page.

How can I contact Hien?

You can email info@dowa-international.jp or call 03-5647-8995.